Who We Are

elyxandruvia operates as a financial analysis and services company based in Australia. We're located at 43 Rockingham Beach Rd, Rockingham WA 6168, Australia. When you interact with our website, services, or team, you're dealing with elyxandruvia as the data controller responsible for your personal information.

We provide financial analysis results and related services to individuals and businesses across Australia. This privacy policy explains how we handle your personal data in accordance with Australian Privacy Principles under the Privacy Act 1988.

Information We Collect

We collect different types of information depending on how you interact with our services. Here's what we typically gather and why:

How We Use Your Information

We use your personal information for specific business purposes that directly relate to the services you've requested or expressed interest in. Our data processing is based on legitimate business interests, contract fulfillment, and your consent where required.

Specifically, we use your information to prepare detailed financial analysis reports, communicate about project progress, send relevant industry insights, maintain accurate client records, and ensure quality service delivery. We also use aggregated, non-identifying data to understand industry trends and improve our analytical methods.

We don't use your personal information for automated decision-making or profiling that would significantly affect you. Any marketing communications we send are directly related to our services and include clear opt-out options.

Information Sharing and Disclosure

We take a conservative approach to sharing your information. In most cases, your data stays within our organization and is accessed only by team members who need it to deliver your services.

Limited sharing occurs with trusted service providers who help us deliver our services – like secure cloud storage providers, professional software platforms, or specialist consultants working on your project. These partners are bound by strict confidentiality agreements and can only use your data for the specific purposes we've outlined.

We'll disclose information when required by Australian law, court orders, or regulatory authorities. We may also share data to protect our legal rights or prevent fraud, but we'll notify you unless legally prohibited from doing so.

We don't sell your personal information to third parties, and we don't share it for marketing purposes unless you've explicitly agreed to that specific use.

Your Rights Under Australian Privacy Law

The Privacy Act 1988 gives you specific rights regarding your personal information. We've designed our processes to make exercising these rights straightforward and responsive.

To exercise any of these rights, contact us at help@elyxandruvia.org or call +61746349989. We'll verify your identity and respond within 30 days. Most requests are free, though we may charge reasonable fees for excessive or repetitive requests.

Data Security and Protection

Protecting your information is fundamental to our operations. We use industry-standard security measures appropriate to the sensitivity of the data we handle, particularly given the financial nature of our services.

Our security measures include encrypted data transmission, secure server environments, regular security audits, access controls limiting who can view your information, and secure backup procedures. All team members receive privacy training and sign confidentiality agreements.

While we implement robust security measures, no system is completely immune to risks. We continuously monitor and update our security practices to address emerging threats and maintain the highest protection standards for your data.

Data Retention and Deletion

We keep your personal information only as long as necessary to fulfill the purposes for which it was collected, meet our legal obligations, and resolve any disputes that might arise.

Financial analysis data and client records are typically retained for seven years, aligning with Australian business record-keeping requirements. Website analytics data is held for two years to help us understand usage patterns and improve our services.

When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods. You can request earlier deletion of your data, though we may need to retain certain information to comply with legal obligations.

International Data Transfers

Your information is primarily stored and processed within Australia using Australian-based service providers. When we do use international services – such as cloud storage providers with global infrastructure – we ensure appropriate safeguards are in place.

Any international transfers comply with Australian Privacy Principles, including ensuring the overseas recipient has substantially similar privacy protections or is bound by contractual obligations to protect your information appropriately.

We'll notify you if we plan to transfer your personal information to a country without adequate privacy protections and will obtain your consent where required by law.

Website Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our site. Most cookies we use are essential for basic website functionality.

We use analytics cookies to understand which pages are most useful, how long visitors spend on our site, and what content resonates with our audience. This helps us improve our content and user experience. You can control cookie preferences through your browser settings.

We don't use cookies for targeted advertising or share cookie data with advertising networks. Our tracking is limited to understanding website performance and user experience improvement.

Changes to This Policy

We review and update this privacy policy regularly to ensure it remains accurate and reflects our current practices. Significant changes will be communicated to you via email or through prominent notices on our website.

Minor updates – like clarifying existing practices or updating contact information – may be made without specific notification, though we'll always update the "last modified" date at the top of this policy.

We encourage you to review this policy periodically, especially before sharing additional personal information with us or when our services evolve.